FeelWell Telehealth Privacy Policy applies to our websites and online services. Your privacy is important to us. When handling your personal information, we follow the rules that apply under Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).

We do not sell or rent or share personally identifying information collected during your use of our Services without your permission. We collect and store your profile and information relevant to your visit and health care. Our website and electronic health records are encrypted and the integrity of the traffic between you and our webserver is verified.

As part of our service, we may use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a webserver and stored on your computer’s hard drive. The purpose of this system is to remind us of who you are and enable us to access your account information, so you do not have to reenter it every time you interact with us. It also helps us to track visits and process your orders. Additionally, we may gather statistical information about usage by registered or unregistered users and research visiting patterns. Other purposes may include targeted advertisements based on user interests and track progress and participation in promotions. You may adjust your browser to prompt you before it allows a website to place a cookie on your device, or to exclude cookies altogether. Please note that refusing or disabling cookies from our services may prevent you from accessing certain parts of our services.

FeelWell Telehealth comply with Payment Card Industry Data Security Standards (PCI DSS) and use a third-party credit card processor who is compliant and certified with PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry. When you use your credit card for any payment to us, we do not have access to or store your payment information. You can be assured your information is handled safely.

Your account information and profile are password-protected. We recommend that you do not share your password to anyone. Our staff will never ask you for your password in an unsolicited phone call, text, e-mail, or any other means. Remember to sign out of your account and close your browser window when you have finished your session. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Access to our database is protected by robust technology security systems which are updated on a regular basis.

FeelWell Telehealth does not grant access to minors to use the website or our services without a parent or legal guardian consent and guidance. We have no way of monitoring or distinguishing the age of individuals who access our website. If a minor has provided us with personally identifying information without parental or guardian consent, the parent or guardian should contact us to restrict access and remove the information. We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personally identifiable information from children under 18 through our website.

If you have any questions about FeelWell Telehealth’s Privacy Policy, please contact our [email protected]

Our address:

2295 South Hiawassee Road, Suite 105B

Orlando, Florida, 32835

Last Revised July 2021

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